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Guides for managers and people teams

Practical playbooks on one-on-ones, team communication, recognition, onboarding, burnout and project leadership. Written for the person who has to run the meeting on Monday.

Project management

A team member arranging sticky notes on a wall to map out project tasks while a colleague looks on

Field guideThe Accidental Project Manager: A Field Guide for Your First 90 Days

A 90-day field guide for accidental project managers: people running projects without the title. Scope, roles, plans, status updates and tools that work.

A small project team standing around a whiteboard, discussing a plan with notes and arrows drawn on it

GuideHuman-Centered Project Management: Principles That Hold Up Under Pressure

Practical principles for human-centered project management: clear roles, definition of done, decision logs, steady cadence, honest updates and retrospectives.

Culture & engagement

A small team smiling and applauding a colleague during a meeting in a bright office

GuideEmployee Recognition That Works: A Practical Guide for Managers

How to give employee recognition that works: what Gallup research says, the five qualities of good recognition, examples, a weekly routine and common pitfalls.

An employee sitting at a desk late in the day, resting their head on one hand while looking at a laptop screen

GuideHow Managers Can Spot and Prevent Burnout on Their Team

How managers can spot early signs of burnout on their team and prevent it through workload, clarity, fairness and support, based on the WHO ICD-11 definition.

A small team gathered around a whiteboard while one colleague shares an idea and the others listen

GuidePsychological Safety at Work: What It Is and How Managers Build It

What psychological safety at work means, what the research by Amy Edmondson and Google's Project Aristotle found, and the daily manager habits that build it.

Managing people

PlaybookHow to Delegate Effectively: A Manager's Playbook

How to delegate effectively: what to hand off, how to write a delegation brief, match the level of autonomy to the person, check in without hovering and handle mistakes.

GuideHow to Give Feedback That Changes Behavior: A Manager's Guide

How to give feedback to employees: a four-step script, positive and corrective examples, timing, delivery in remote teams and what to do when someone gets defensive.

An experienced employee showing a new colleague around a shared desk area on their first day

ChecklistHow to Set Up an Onboarding Buddy Program (With Checklist)

How to set up an onboarding buddy program: choosing buddies, defining the role, a 90-day rhythm, checklists for buddies and managers, and how to measure it.

A manager and an employee sitting across a small table with coffee, having a relaxed one-on-one conversation

PlaybookHow to Run One-on-One Meetings: A Manager's Playbook

A practical playbook for one-on-one meetings: cadence, a reusable agenda template, a question bank, note-taking and the mistakes that make 1:1s feel pointless.

Team communication

GuideHow to Manage a Hybrid Team: A Practical Guide for Managers

How to manage a hybrid team: set office-day rules, build a meeting rhythm, keep remote people visible, measure outcomes and avoid the two-tier team problem.

Colleagues sitting around a table with laptops and notebooks, discussing how they will share updates as a team

PlaybookHow to Build a Team Communication Plan (Template Included)

How to build a team communication plan: channels, cadence, decision records, async vs sync, frontline staff without email, plus a ready-to-use template.