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Episode 46 - Enough with the user manuals

Episode 46 - Enough with the user manuals

It started with a text on a day off and turned into a whole conversation about burnout, boundaries, and why everyone seems one notification away from snapping. This week, Brett and Greg dig into the limits of "mental load," share a few real-world stress responses, and then turn their attention to a new workplace trend that's doing more harm than good: personal user manuals.

If your onboarding doc reads like a dating profile, we’ve got some thoughts.


The Huddle

The 1:1 Playbook is live! We finally launched the thing—and it's better than we imagined. It’s our most complete guide yet for making 1:1s less awkward and more impactful.


The Review

Greg’s latest opinion column, Enough with the personal user manuals, critiques the growing trend of workplace "user guides." Sure, they’re well-intentioned. But when they replace actual conversation, they can short-circuit trust, reinforce power dynamics, and turn human connection into a checklist.

This week, we unpack:

  • What actually makes people feel seen and understood at work
  • How trust gets built (and broken) in remote teams
  • The hidden cost of replacing relationships with documentation
  • What leaders can do instead

The Ask

Buy our new 1:1 playbook and immediately improve your leadership!
Seriously—if you run 1:1s, this is the manual you wish you had.


The Hit List

What we’re reading, writing, watching, and listening to this week:

Listening:
The Logical Song (cover by The Greystones) — A bunch of talented kids bring fresh magic to this Supertramp classic.
Golden Hour by Kacey Musgraves — Grammy gold, and the emotional balm we needed this week.

Watching:
My Darling Clementine — Greg went full Criterion cowboy and he’s not wrong. A slow burn that hits.
The Long Way Round — Ewan McGregor + motorcycles + aging adventure = Brett’s current comfort TV.

Reading:
Abundance by Ezra Klein & Derek Thompson — Smart, hopeful, grounded. This one’s sneaky good.

Writing:
Project management is a leadership role. Start acting like it.— Read Brett's latest take on what it actually means to lead projects today.
The Deep Cut 003: Adventure onBrett’s latest entry in his new blog series explores all kinds of adventure—from motorcycles to mindset. Bonus: a tribute to his dad’s 50-year (!) career.


The High Five

This week’s high five goes to: the sweet, sweet thrill of launching a digital product.
We made a thing. We put a price on it. We hit publish. That’s worth celebrating.


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