Intranet software · ranked #12 of 12
Confluence: review, pricing and alternatives
A major wiki that many teams use as an internal knowledge hub, with a free plan for up to ten users, though it lacks the news and targeting tools of a true intranet.
Confluence at a glance
- Rank
- #12 of 12 in Intranet software
- Best for
- Engineering-led teams needing documentation
- Pricing
- Per user / month
- Free option
- Free plan
- Headquarters
- Sydney, Australia
- Key features
- Spaces and pages, Templates, Page permissions, Search, Jira integration
- Last checked
- 2026-11-11
Where Confluence wins
- Confluence earns a place because a lot of companies, especially software teams, effectively run their internal knowledge in it: policies, runbooks, onboarding guides and project pages.
- Editing is fast, permissions are workable and the free plan for up to ten users lets a startup begin at no cost.
- It is the strongest option here for documentation.
- It ranks last because it is not designed for company-wide news, audiences or frontline reach.
Where it falls short
- There is no built-in targeted news feed, no campaign tools and no native read tracking for announcements, so communications teams end up bolting on apps.
- Spaces can sprawl without an owner.
- People without a work account on the Atlassian cloud have a poor experience.
- Communications-led organizations whose main job is company-wide announcements, especially with deskless staff who rarely open a laptop.
Our verdict on Confluence
Confluence earns a place because a lot of companies, especially software teams, effectively run their internal knowledge in it: policies, runbooks, onboarding guides and project pages. Editing is fast, permissions are workable and the free plan for up to ten users lets a startup begin at no cost. It is the strongest option here for documentation.
It ranks last because it is not designed for company-wide news, audiences or frontline reach.
Where Confluence falls short
There is no built-in targeted news feed, no campaign tools and no native read tracking for announcements, so communications teams end up bolting on apps. Spaces can sprawl without an owner. People without a work account on the Atlassian cloud have a poor experience.
Who should look elsewhere
Communications-led organizations whose main job is company-wide announcements, especially with deskless staff who rarely open a laptop. Pick LumApps, Haiilo or Speakap.
Confluence pricing
A free plan for up to 10 users with 2 GB of storage; paid Standard and Premium plans are priced per user, with progressive rates as seat counts rise.
Pricing as published by the vendor on the date above; check the vendor's pricing page before you buy.
Confluence fact sheet
| Rank | #12 of 12 in Intranet software |
|---|---|
| Category | Intranet software |
| Best for | Engineering-led teams needing documentation |
| Pricing model | Per user / month |
| Free option | Free plan |
| Headquarters | Sydney, Australia |
| Company | Atlassian |
| Address | Level 6, 341 George Street, 2000, Sydney, Australia |
| Vendor size | Major vendor |
| Website | www.atlassian.com/software/confluence |
| Last checked | 2026-11-11 |
Key features
- Spaces and pages
- Templates
- Page permissions
- Search
- Jira integration
- Comments and approvals
- Marketplace apps
Alternatives to Confluence
Microsoft SharePointMicrosoft 365 sites, pages and document libraries. Per user / month.
SpeakapFrontline employee app from Amsterdam. Quote only.
WorkvivoEmployee headquarters app owned by Zoom. Quote only.Also ranked in
- #12 of 12 in Intranet software
Sources checked
- Atlassian licensing page: Free plan up to 10 users, 2 GB storage, community support, no audit logs Source
- Atlassian contact page: Sydney (Global HQ), Level 6, 341 George Street, Sydney, NSW 2000, Australia Source
- Confluence pricing page: Free, Standard, Premium and Enterprise plans, per-user pricing Source
Confluence: common questions
What is Confluence?
Confluence is team wiki used as an internal knowledge hub. A major wiki that many teams use as an internal knowledge hub, with a free plan for up to ten users, though it lacks the news and targeting tools of a true intranet.
How much does Confluence cost?
A free plan for up to 10 users with 2 GB of storage; paid Standard and Premium plans are priced per user, with progressive rates as seat counts rise.
Does Confluence have a free plan?
Free plan. A free plan for up to 10 users with 2 GB of storage; paid Standard and Premium plans are priced per user, with progressive rates as seat counts rise.
What is Confluence best for?
Confluence is best for engineering-led teams needing documentation. A major wiki that many teams use as an internal knowledge hub, with a free plan for up to ten users, though it lacks the news and targeting tools of a true intranet.
Where is Confluence based?
Confluence is published by Atlassian, headquartered in Sydney, Australia.
Who should not use Confluence?
Communications-led organizations whose main job is company-wide announcements, especially with deskless staff who rarely open a laptop. Pick LumApps, Haiilo or Speakap.
What are the best alternatives to Confluence?
In our Intranet software ranking the closest alternatives are Microsoft SharePoint, Speakap, Workvivo. See the full ranking for the other options.