Same Team Partners

Employee scheduling software · ranked #6 of 11

When I Work: review, pricing and alternatives

Sixth because published per-user tiers from $2.50 and a simple app suit small hourly teams, though SSO and API access wait until the top plan.

US-basedPublished pricesSmall teams

When I Work at a glance

Rank
#6 of 11 in Employee scheduling software
Best for
Small US hourly teams
Pricing
Per user / month
Free option
Free trial
Headquarters
Minneapolis, United States
Key features
Auto scheduling, Shift swaps, Multi-location scheduling, In-app messaging, Time clock
Last checked
2026-11-11

Where When I Work wins

  • When I Work is a plain tool for a manager who wants the weekly rota out of a spreadsheet by Friday.
  • Employees see shifts, swap with each other and message through the app, and the price per user is low and public.
  • The tier ladder is fair: scheduling rules and labor sharing come with Pro, API and single sign-on with Premium.
  • Its sixth place reflects limited depth for compliance-heavy businesses and a conflicting pricing FAQ on the page.

Where it falls short

  • Single sign-on and API keys appear only on the Premium tier.
  • The pricing page's FAQ says $2.50 is for single locations while the tier table shows multi-location in Essentials, so confirm terms with sales.
  • Time tracking appears as a toggle whose cost is not spelled out.
  • Companies whose staff work under strict European working-time rules should look at Shiftbase or Papershift.

Our verdict on When I Work

When I Work is a plain tool for a manager who wants the weekly rota out of a spreadsheet by Friday. Employees see shifts, swap with each other and message through the app, and the price per user is low and public. The tier ladder is fair: scheduling rules and labor sharing come with Pro, API and single sign-on with Premium.

Its sixth place reflects limited depth for compliance-heavy businesses and a conflicting pricing FAQ on the page.

Where When I Work falls short

Single sign-on and API keys appear only on the Premium tier. The pricing page's FAQ says $2.50 is for single locations while the tier table shows multi-location in Essentials, so confirm terms with sales. Time tracking appears as a toggle whose cost is not spelled out.

Who should look elsewhere

Companies whose staff work under strict European working-time rules should look at Shiftbase or Papershift. Large chains needing forecasting at store level are better served by Quinyx.

When I Work pricing

Essentials $2.50, Pro $5 and Premium $8 per user per month, with monthly or annual billing, a 14-day trial and custom Enterprise quotes.

Pricing as published by the vendor on the date above; check the vendor's pricing page before you buy.

When I Work fact sheet

Rank#6 of 11 in Employee scheduling software
CategoryEmployee scheduling software
Best forSmall US hourly teams
Pricing modelPer user / month
Free optionFree trial
HeadquartersMinneapolis, United States
CompanyWhen I Work, Inc.
Address420 North 5th St. Suite 500, 55401, Minneapolis, United States
Vendor sizeIndependent or mid-sized vendor
Websitewheniwork.com
Last checked2026-11-11

Key features

  • Auto scheduling
  • Shift swaps
  • Multi-location scheduling
  • In-app messaging
  • Time clock
  • Forecasting
  • Payroll and POS integrations
  • Role permissions

Alternatives to When I Work

Also ranked in

Sources checked

  • Pricing: Essentials $2.50, Pro $5, Premium $8 per user per month; API and SAML/SSO on Premium; 14-day trial Source
  • Privacy notice: When I Work, Inc., 420 North 5th St. Suite 500, Minneapolis, MN 55401 Source

When I Work: common questions

What is When I Work?

When I Work is per-user scheduling and time clock for small hourly teams. Sixth because published per-user tiers from $2.50 and a simple app suit small hourly teams, though SSO and API access wait until the top plan.

How much does When I Work cost?

Essentials $2.50, Pro $5 and Premium $8 per user per month, with monthly or annual billing, a 14-day trial and custom Enterprise quotes.

Does When I Work have a free plan?

Free trial. Essentials $2.50, Pro $5 and Premium $8 per user per month, with monthly or annual billing, a 14-day trial and custom Enterprise quotes.

What is When I Work best for?

When I Work is best for small US hourly teams. Sixth because published per-user tiers from $2.50 and a simple app suit small hourly teams, though SSO and API access wait until the top plan.

Where is When I Work based?

When I Work is published by When I Work, Inc., headquartered in Minneapolis, United States.

Who should not use When I Work?

Companies whose staff work under strict European working-time rules should look at Shiftbase or Papershift. Large chains needing forecasting at store level are better served by Quinyx.

What are the best alternatives to When I Work?

In our Employee scheduling software ranking the closest alternatives are Quinyx, Papershift, Planday. See the full ranking for the other options.

Reviewed by Sebastiaan Smits. Every claim is checked against the vendor's own pages, and sources are listed. How we review and how we make money.