Meeting management software · ranked #3 of 11
Otter.ai: review, pricing and alternatives
Otter.ai holds third place as the most familiar transcription app, with live captions, channels and a free tier, but its self-serve plans cap team size.
Otter.ai at a glance
- Rank
- #3 of 11 in meeting management software
- Best for
- Individuals and small teams wanting live transcripts
- Pricing
- Per user / month
- Free option
- Free plan
- Headquarters
- Mountain View, CA, United States
- Key features
- Live transcription with speaker recognition, Automated action items, Otter AI Chat, Pre-call briefings, CRM sync
- Last checked
- 2026-11-13
Where Otter.ai wins
- Otter is the product many people already tried on their own, and that familiarity shortens adoption.
- It transcribes live, labels speakers, lists action items and lets you ask questions across past conversations through its chat.
- Channels group meetings by team or topic, which gives a project lead one searchable shelf.
- At $8.33 per user on an annual Pro plan it is among the cheapest paid options here.
Where it falls short
- Self-serve limits bite quickly.
- Basic allows 30 minutes per conversation and 300 transcription minutes per user per month, and keeps only the 25 most recent conversations.
- Pro stops at 5 members and Business at 25, so a company-wide rollout means a sales conversation about Enterprise.
- Organizations of several hundred people that want a self-serve rollout, and teams that need agendas, decisions and follow-up tracking.
Our verdict on Otter.ai
Otter is the product many people already tried on their own, and that familiarity shortens adoption. It transcribes live, labels speakers, lists action items and lets you ask questions across past conversations through its chat. Channels group meetings by team or topic, which gives a project lead one searchable shelf.
At $8.33 per user on an annual Pro plan it is among the cheapest paid options here. A group of 10 to 25 colleagues can be productive within a day.
Where Otter.ai falls short
Self-serve limits bite quickly. Basic allows 30 minutes per conversation and 300 transcription minutes per user per month, and keeps only the 25 most recent conversations. Pro stops at 5 members and Business at 25, so a company-wide rollout means a sales conversation about Enterprise.
Who should look elsewhere
Organizations of several hundred people that want a self-serve rollout, and teams that need agendas, decisions and follow-up tracking. Fellow or tl;dv scale more cleanly.
Otter.ai pricing
Per user per month in USD: free Basic, Pro at $8.33 billed annually ($16.99 monthly), Business at $19.99 annually ($30 monthly), Enterprise custom.
Pricing as published by the vendor on the date above; check the vendor's pricing page before you buy.
Otter.ai fact sheet
| Rank | #3 of 11 in meeting management software |
|---|---|
| Category | Meeting management software |
| Best for | Individuals and small teams wanting live transcripts |
| Pricing model | Per user / month |
| Free option | Free plan |
| Headquarters | Mountain View, CA, United States |
| Company | Otter.ai, Inc. |
| Address | 800 W El Camino Real, Suite 170, 94040, Mountain View, CA, United States |
| Vendor size | Independent or mid-sized vendor |
| Website | otter.ai |
| Last checked | 2026-11-13 |
Key features
- Live transcription with speaker recognition
- Automated action items
- Otter AI Chat
- Pre-call briefings
- CRM sync
- Channels by team or topic
- Live-assist prompts
- Desktop, mobile and browser apps
Alternatives to Otter.ai
tl;dvMeeting recorder for Zoom, Meet and Teams with CRM sync. Per user / month.
Fireflies.aiAI notetaker with Slack, email and search assistants. Per seat / month.
FellowAgendas, recorded notes and action items for every meeting. Per user / month.Also ranked in
- #3 of 11 in meeting management software
Sources checked
- Service offered by Otter.ai, Inc., 800 W El Camino Real, Suite 170, Mountain View, CA 94040 (notice address) Source
- Pro USD 16.99 monthly or USD 8.33 annual per user; Business USD 30 monthly or USD 19.99 annual; Enterprise custom Source
- Basic free forever; Business lists a 7-day free trial Source
Otter.ai: common questions
What is Otter.ai?
Otter.ai is live transcription and AI chat over past meetings. Otter.ai holds third place as the most familiar transcription app, with live captions, channels and a free tier, but its self-serve plans cap team size.
How much does Otter.ai cost?
Per user per month in USD: free Basic, Pro at $8.33 billed annually ($16.99 monthly), Business at $19.99 annually ($30 monthly), Enterprise custom.
Does Otter.ai have a free plan?
Free plan. Per user per month in USD: free Basic, Pro at $8.33 billed annually ($16.99 monthly), Business at $19.99 annually ($30 monthly), Enterprise custom.
What is Otter.ai best for?
Otter.ai is best for individuals and small teams wanting live transcripts. Otter.ai holds third place as the most familiar transcription app, with live captions, channels and a free tier, but its self-serve plans cap team size.
Where is Otter.ai based?
Otter.ai is published by Otter.ai, Inc., headquartered in Mountain View, CA, United States.
Who should not use Otter.ai?
Organizations of several hundred people that want a self-serve rollout, and teams that need agendas, decisions and follow-up tracking. Fellow or tl;dv scale more cleanly.
What are the best alternatives to Otter.ai?
In our meeting management software ranking the closest alternatives are tl;dv, Fireflies.ai, Fellow. See the full ranking for the other options.